Face-to-face communication is shown to be the ‘hottest’ and the most effective form of communication for people to interact. In the age of the COVID-19 pandemic, videoconferencing on platforms like Zoom or Teams has become the next best replacement for face-to-face communication.
However, after months of Zoom calls, it is causing fatigue according to recent studies from Stanford. Excessive amounts of close-up eye contact are highly intense. In other words, when is hot communication too much?
What can you do about cooling the communication intensity to reduce fatigue? While you keep the video conferencing on, you can use visualization to make people’s faces small as you focus instead on the work. One way to do this is to share a Kanban board and keep the focus on the work instead of each other. What isn’t normal is to see each other close-up for hours a day. Visualizing (aka, sharing) Kanban work boards cool the intensity and moves the focus on the work.
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